The DIRECTV sorry we ran into a problem notification is one of the worst and yet, most common errors subscribers experience. It’s an unpromising and unpleasant experience, that’s why, in this guide, we’ll get to the root of this dilemma by discussing the causes of this error, as well as the complete recovery and resolution to get rid of the error. Just says 'restart your player.' I hope DTV refunds me something because I am fixing to twitter this bigtime. This week I have tried every night and it will absolutly not play a video. To fix and resolve this error, first, check if there’s an outage, and then restart all devices to close out all apps and programs (including other video players and modem/router). Yes, I have been getting it off and on for months now. Then, log out and log back into your account and service. So i have just got my DirecTV and i go online to watch the channels live and i geth this error message when the player gets to 60 loaded. And now that OAN has been taken off, the only thing keeping me on DTV, Monday I call Dish. Check if the Adobe Flash player you’re using is updated and is enabled on the browser. I try different browsers, I clear cache, Last time I kept getting reload player message. Lastly, try a wired connection instead of a wireless one. Follow the on-screen instructions to complete installation. Double-click DIRECTVPlayer.pkg to start installation. Find the DIRECTVPlayer.dmg file in your Downloads folder and open it. If prompted, select Install DIRECTV Player. To be able to get to the root cause of this problem, we must understand what’s causing this error. If DirecTV player is not working, starts buffering or just does not play the video at all on your Windows computer, here are some suggestions to help you. Click a movie or show you want to watch and follow the prompts to watch online. Please restart the video player” is just one of the many alarming DIRECTV errors you’ll see.īut what are the actual causes of this DIRECTV alert? What could have happened that made this error in the first place? The prompt “DIRECTV, sorry we ran into a problem. Let’s look at some of the most common causes of why this is happening. Network/Service OutageĪT&T and DIRECTV are not immune to outages and maintenance services. They usually do this to update their systems and place new technologies for the betterment of their services. If you get the error while streaming, then a possible cause could be an unstable internet connection. Here’s how to restart a program that’s already on: Find the show in the Guide. The system could have detected the connection, but then dropped it simultaneously, making the error appear. Full Cache and Cookiesīrowsers help us by saving some of the information we’ve already accessed to allow us to go back to it if we feel the need to, yes, these are cached data and cookies. Loose and Improperly Connected Wires and Cables However, there are instances where some cookies are corrupt, which can eventually lead to an interference of the activities you do in your browser. Lastly, if you’re using DIRECTV Genie, one thing overlooked by many is the fact that the wires and cables aren’t connected and plugged in properly.
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